← All services

Project Management Support

From system development to CRM implementation

An external PM
to move your project forward

Unclear requirements. Estimates you cannot evaluate. Internal teams and developers that are not aligned. We act as your client-side PM, from requirements through release and launch, for new builds, system changes, and product implementations.

Your leadership and business teamsPurpose, operations, and priorities
Consilegy | Client-side PMRequirements and decision support
Stakeholder coordination and delivery management
Developers and implementation partnersDesign, development, configuration, and testing
Connecting business needs, technical work, and decisions.

PM-only engagements, support for existing internal PMs, and projects already in progress are all welcome.

Common Problems

Where decisions and delivery get stuck

01

You cannot evaluate the requirements or estimate

What to build is still unclear. You cannot assess the assumptions or scope behind the quote, and you are concerned about additional costs after approval.

02

Internal teams and developers are not aligned

Departments want different things. Your vendor has a different understanding. New requests and open decisions keep accumulating without clear next steps.

03

The deadline is fixed, but the whole project is hard to manage

You already have an internal PM and developers, but cross-team dependencies, migration, and acceptance preparations need more attention than the team can give them.

Our Role

Connect your business goals
to development and operations

We organize requests from business teams and work through implementation options with developers. We explain cost, timing, and operational impact so leadership and department owners can make decisions.

From new builds and system replacements to customer management and sales system implementations, we manage requirements, development plans, testing, and release with both business and technical needs in view.

Make decisions easier

Clarify requirements, estimates, and technical options, including the impact on cost and delivery dates.

Align the people involved

Resolve differences in needs and constraints between business teams and developers. Make owners and decisions explicit.

Manage through launch

Track progress, budget, and quality alongside migration and acceptance preparations.

Decision authority and responsibilities are agreed with your internal approvers before delivery starts.

Project Types

From new systems to product implementations

New system development

Turn an initial concept into requirements and a development plan. Coordinate specifications, progress, quality, testing, and release.

System changes and replacements

Review effects on current work and connected systems. Coordinate changes, data integrations, migration, and the transition plan.

CRM and other product implementations

Coordinate product selection, configuration, custom development, migration, and acceptance with your implementation partners.

Scope of Support

The role you need, at the stage you need it

We can join before planning or during delivery. You do not need to commission every stage.

01

Clarify the purpose and requirements

Review the work and its problems, then define the intended outcome, required functions, and priorities.

Typical deliverablesBusiness requirements, scope, and priorities

02

Select development and implementation partners

Set proposal requirements, compare proposals and estimates, and clarify responsibilities so your team can make an informed choice.

Typical deliverablesRequest for proposal and comparison materials

03

Set the plan and decision process

Define schedules, owners, approvers, and meetings. Establish how new requests and specification changes will be evaluated.

Typical deliverablesDelivery plan, responsibilities, and change control

04

Manage progress, budget, and issues

Work between developers and internal departments to track delays and open issues. Explain options and impacts so decisions can move forward.

Typical deliverablesProgress reports, issue tracking, and decision records

05

Support acceptance and migration

Define checks against business requirements, coordinate user testing, and prepare data migration and the transition to the new system.

Typical deliverablesAcceptance checks and migration plan

06

Hand over to the operating team

Clarify procedures, owners, and contact points. Support training and handover, then prioritize issues and improvements after launch.

Typical deliverablesOperating procedures, handover materials, and improvement backlog

Deliverables depend on the project and agreed role. Development and configuration work, when required, are scoped and priced separately.

Pricing & Process

Priced around the role
and time required

We review the systems, project stage, departments, vendors, and required capacity, then provide an individual quote.

PM support is quoted separately from our standard advisory and retainer plans. A revenue assessment or a full redesign is not a prerequisite.

Tell us about the project →
  1. Initial discussion

    Review the purpose, project stage, team, and current obstacles.

  2. Proposal for scope, team, and fees

    Agree the starting stage, responsibilities, capacity, duration, and deliverables.

  3. Start within the agreed scope

    Confirm approvers, the division of responsibilities with developers, and reporting and decision processes.

FAQ

Frequently asked questions

Can we commission PM support on its own?

Yes. You do not need to commission a revenue assessment or a full redesign first. We review the project and your current team, then propose the PM responsibilities required.

Can you work with our existing development company?

Yes. We work with existing developers and implementation partners. For a project already in progress, we review the plan, requirements, issues, and responsibilities before agreeing where to start.

Can you help if we already have an internal PM?

Yes. We can strengthen the existing team by taking on areas such as departmental coordination, vendor discussions, progress and issue tracking, or migration preparation. We confirm decision rights and divide responsibilities clearly.

What is the difference between PM and PMO support?

A PM plans and drives the overall project. A PMO supports the management processes and project operations. We can act as a client-side PM or support your internal PM in a PMO role. Decision authority and responsibilities are agreed before work begins.

Does PM support include development or configuration?

The core PM scope covers requirements, coordination, management, and acceptance support. If development or configuration is also needed, we define its responsibilities and costs separately. We can also work on the basis that your existing vendor handles implementation.

What projects do you support?

New system development, changes to or replacement of existing systems, customer management and sales system implementations, data integration, and workflow automation. Projects do not have to be in sales or customer management. We confirm the domain, scale, and technical team before agreeing the scope.

Related Services

Development, implementation, and adoption

Let's Talk

Define the role
your project needs next

Before the plan is finalized or after a developer has been selected. Tell us where things stand and what your team cannot cover.