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Privacy Policy

Last Updated: 2026-05-07

This Policy explains how Consilegy LLC ("we," "our," "us") collects, uses, and protects personal information through our website and related services. It covers disclosures related to Google Analytics 4 (GA4), Google Tag Manager (GTM), and HubSpot, and is intended for users in Japan. Overseas regulatory regimes are not separately addressed here.

1. Scope

This Policy applies to personal information collected through consilegy.com and any associated forms, downloads, or email communications. It covers cookies, tags, pixels, and similar technologies deployed on our site.

2. Information We Collect

2.1 Information you provide directly

  • Contact and inquiry forms: name, company name, job title, email address, phone number, and the content of your inquiry.
  • Content download and resource request forms: name, company name, email address, and related details.
  • Newsletter registration: email address. When you submit a contact form or content download form on this site, your email address will also be registered for our newsletter and service update emails. You may unsubscribe at any time using the unsubscribe link included in every email.
  • Chat: email address and the content of your conversation.

2.2 Information collected automatically

  • Device and browser information, IP address, referring URL, pages viewed, time on page, and click activity.
  • Identifiers set by cookies and similar technologies (see Section 4).

3. Purposes of Use

  • Responding to inquiries and delivering requested materials or resources.
  • Operating, maintaining, and improving the website and our services.
  • Sending our newsletter and service update emails to registered contacts. You may unsubscribe at any time.
  • Sending event invitations and announcements where you have agreed to receive them.
  • Marketing automation for lead nurturing, engagement measurement, and content personalization, where you have agreed.
  • Web analytics to understand site usage and improve content (via GA4).
  • Security monitoring, fraud prevention, and compliance with applicable law.

4. Cookies and Similar Technologies

We use strictly necessary cookies to operate the site. With your consent, we also use analytics and functional cookies. You may manage or withdraw consent at any time via the "Cookie Settings" link in the site footer.

4.1 Google Tag Manager (GTM)

  • GTM is a tag management system and does not itself collect personal data.
  • Tags deployed via GTM (including GA4) may set or read cookies. We integrate GTM with consent controls so analytics tags do not fire without your consent.

4.2 Google Analytics 4 (GA4)

  • We use GA4 to collect anonymized data about site usage, including page views, session duration, traffic sources, and device type.
  • GA4 is deployed via GTM. Data is processed by Google LLC, headquartered in the United States (see Section 5 on overseas transfers).
  • IP addresses are anonymized. We do not use GA4 to identify individual users.
  • GA4 data retention is set to 14 months. Aggregated data may be retained longer.
  • To opt out of GA4 measurement across all sites, install the Google Analytics Opt-out Browser Add-on. You may also withdraw consent via "Cookie Settings."

4.3 HubSpot

  • We use HubSpot for contact forms, CRM, email marketing, chat, and baseline analytics.
  • When you submit a form or interact with our emails (e.g., clicking a link), your activity may be associated with your contact record in HubSpot where consent applies.
  • HubSpot is operated by HubSpot, Inc., headquartered in the United States (see Section 5).
  • Representative HubSpot cookies (names and expiry may vary): hubspotutk, __hstc, __hssc, __hssrc, messagesUtk, __cfruid.

4.4 Opt-out and consent withdrawal

  • Change or withdraw cookie consent at any time via "Cookie Settings" in the site footer.
  • Opt out of GA4 site-wide via the Google Analytics Opt-out Add-on linked above.
  • Unsubscribe from email communications using the unsubscribe link in any email we send.

5. Service Providers and Overseas Data Transfers

We share personal data only with trusted vendors who support the operation of our services, including hosting, analytics, CRM, and email delivery. We do not sell or disclose personal data to third parties for their own marketing purposes.

Some of our service providers, including Google LLC (GA4, GTM) and HubSpot, Inc. (CRM, email, analytics), are located outside Japan. When transferring personal data to overseas recipients, we take appropriate measures under Article 24 of Japan's Act on the Protection of Personal Information (APPI), such as contractual safeguards or verification that equivalent protection standards are in place in the recipient country. For details on how these providers handle data, please refer to their respective privacy policies: Google Privacy Policy / HubSpot Privacy Policy.

6. Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required or permitted by law. When data is no longer needed, we delete or anonymize it. Contact records in HubSpot are retained for the duration of our business relationship plus a reasonable period thereafter.

7. Security

We implement appropriate technical and organizational safeguards, including access controls, encryption in transit, audit logging, vendor oversight agreements, and staff awareness practices, to protect personal data against unauthorized access, loss, or misuse.

8. Your Rights (Japan)

Under Japan's Act on the Protection of Personal Information (APPI), you have the right to request: (i) disclosure of the purposes for which your personal data is used; (ii) access to your personal data held by us; (iii) correction, addition, or deletion of inaccurate data; (iv) suspension of use or erasure of data; and (v) cessation of third-party provision. To exercise any of these rights, please contact us using the details in Section 10. We will respond within a reasonable period, typically within 30 days.

9. Changes to This Policy

We may update this Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will post the revised Policy on this page and update the "Last Updated" date. We encourage you to review this Policy from time to time.

10. Contact

For privacy-related inquiries, requests under Section 8, or unsubscribe requests that cannot be completed via email link, please contact us at: